Your Wellbeing Is Our Priority

Responsible Gaming at bi88 — Safe & Enjoyable Gaming Experience

Bi88 believes gaming should be a source of entertainment — not stress or problems. Playing responsibly lets you stay within your limits and keep gaming enjoyable.

24/7
Providing Support
18+
Age Restriction Policy
5
Protection Tools
Free
Counseling Services

Remember: Gaming is for entertainment only. Never play with money you need for essential expenses or savings. If you feel your gaming is getting out of control, contact bi88 Support immediately.

1 What Is Responsible Gaming and Why Does It Matter

Responsible gaming means enjoying gaming as a form of entertainment where you consciously set limits on your time, money, and mental boundaries. At bi88, we always want you to play with a smile — free from worry or pressure.

Online gaming has grown hugely popular in Bangladesh, but it can be hard to tell when entertainment crosses into dependency. bi88's responsible gaming guidelines are here to help you recognize that line and stay on the right side of it.

When gaming becomes a problem, it affects not just the individual but also family and loved ones. That is why bi88 believes responsible gaming matters not only for the player, but for the happiness of the whole family.

  • Gaming should always be about fun, not a sole means of making money.
  • Set a daily or weekly gaming budget and stick to it.
  • Losses are a normal part of gaming — chasing them with bigger bets is where the real danger lies.
  • Be careful not to lose track of your limits in the excitement of a win.
  • Always prioritize spending time with family and friends over gaming.

2 Check In With Yourself

It can sometimes be hard to tell whether gaming is still under control. Ask yourself the questions below. If most of your answers are "Yes", please speak with bi88 Support.

1

Spending Beyond Your Budget? Think about whether you are spending more than you planned each week or month.

2

Trying to Chase Your Losses? Notice if you are placing bigger bets to try to recover a previous loss.

3

Hiding your gaming? Consider whether you are hiding your gaming from family or friends.

4

Can't Stop Thinking About Gaming? Notice if thoughts of gaming are taking over even during work, study, or time with others.

5

Is it affecting your daily life? Consider whether gaming is negatively affecting your sleep, eating, work, or family relationships.

6

Can't Stop? Consider whether you feel unable to stop playing even when you want to.

Keep in Mind: Answering these questions honestly is what matters most. Acknowledging a problem is not a sign of weakness — it takes courage.

3 A Guide to Recognizing the Signs: When to Be Careful

Problem gaming does not develop overnight — it grows gradually. The table below will help you recognise the warning signs at different stages.

Signs Limits Do's
Occasionally going over budget Caution Set a Deposit Limit
Gaming is constantly on your mind Caution Take a break and focus on other activities
Hiding your gaming from family Warning Signs Tell Someone You Trust or Seek Support
Placing larger bets to chase losses Warning Signs Activate Self-Exclusion Immediately
Disrupted sleep and eating habits Warning Signs Seek Professional Help
Gambling with borrowed money Urgent Suspend Your Account & Seek Professional Help
Occasionally spending more time than planned Controllable Activate Session Timer

4 Use bi88's Safety Tools

Bi88 provides several effective tools to help keep you safe. They are completely free and easy to use. Learn more about each tool below.

  • Deposit Limit: Set a daily, weekly, or monthly maximum deposit limit. Once set, it takes effect immediately and can only be increased after 7 days.
  • Bet Limit: Decide in advance the maximum amount in BDT you will wager per betting session. This helps reduce the risk of sudden large losses.
  • Session Timer: Set a time limit for each gaming session. Once the time is up, bi88 will automatically log you out.
  • Cooling-Off Period: Take a break from gaming for anywhere between 24 hours and 30 days. You will not be able to log in to your account during this period.
  • Self-Exclusion: If you are facing a long-term issue, take advantage of the option to fully suspend your account for anywhere from 3 months to 5 years.

A Simple Rule: These tools can be activated at any time from your account settings. Lowering a limit takes effect immediately, but increasing one takes some time — this is intentional.

5 Minor Protection Policy

Only individuals aged 18 or above may register an account and play on bi88. Keeping minors away from gaming is one of our highest priorities.

  • Your date of birth is verified at the time of registration.
  • Age verification documents are required as part of the KYC process.
  • Suspicious accounts may be suspended and re-verified at any time.
  • If a family member is concerned about a minor's gaming activity, please inform bi88 support.
  • We recommend using parental control software on your device.

If you suspect a minor has opened an account on bi88, please notify our support team immediately.

6 Support & Professional Advice

Gaming addiction is a genuine mental health issue and nothing to be ashamed of. The bi88 support team will help you access the right support. If you feel you need help, please do not wait — reach out to us today.

  • bi88 Support: Chat confidentially via 24/7 live chat.
  • Self-Assessment Test: Log in to your bi88 account to review your own gaming patterns.
  • Let Your Family Know: Telling someone you trust about your situation is the single most effective first step.
  • Use Self-Exclusion: If you cannot control it yourself, suspend your account temporarily or permanently.

Keep in Mind: Asking for help is not a weakness. There is a team at bi88 ready to support you whenever you need it.

Quick Navigation
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Get Help Now

If you feel you are losing control of your gaming, contact our support team without delay.

Go to Support
Quick Tips
  • Set your budget first, then play.
  • Never place a bet when you are angry or feeling low.
  • Take breaks every day and get enough sleep.
  • Winning is not the ultimate goal — the fun is.
  • Never gamble with borrowed money.

Bi88 Safety Tools

5 Powerful Tools to Keep Your Gaming Experience Safe

Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately.

Session Timer

Set a time limit for your gaming sessions. Once the time is up, bi88 will automatically log you out.

Cooling-Off Break

Take a break from gaming for anywhere between 24 hours and 30 days. Account login will be completely disabled during this time.

Self-Exclusion

Suspend your account completely for 3 months to 5 years. During this period, you will not receive any promotional communications.

Activity Review

Review your gaming history, bet amounts, and time spent playing. Understanding your own patterns is the first step to staying informed.

Confidential Support

Speak confidentially with the bi88 support team about any concerns. No judgment — just help.

Bi88's Commitment to Responsible Gaming

We stand by you in action, not just in words

Mental Health Support

Bi88 believes that problem gaming is a health issue. Our support team offers help with empathy and without judgment.

Strict Age Verification

Bi88 uses a multi-layered age verification process to protect minors. Age is confirmed at every stage, from registration through to each transaction.

Privacy Guaranteed

All information related to your responsible gaming activity is kept strictly confidential and is never shared with any third party.

Smart Alerts

If unusual gaming patterns are detected, bi88 automatically sends you an alert. Technology is here to look out for you.

Family Support

If a family member is concerned, they can also reach out to bi88 support. Problems are easier to solve together.

Trained Support Team

Bi88 support representatives are specially trained in responsible gaming. They can guide you in the right direction.

FAQ

Most Frequently Asked Questions About Responsible Gaming

No, activating self-exclusion keeps your account balance completely safe. You can withdraw at any time once the self-exclusion period ends or by contacting support. bi88 never withholds a user's funds.

Yes, deposit limits can be increased, but the change does not take effect immediately. It takes 7 days for a new higher limit to apply. This is intentional — it is designed to prevent impulsive overspending in the heat of the moment. Lowering your limit, however, takes effect immediately.

It is not possible to activate self-exclusion directly on someone else's account, as per our privacy policy only the account holder can do so. However, if a family member contacts bi88 support, we will help guide them to the appropriate steps based on the situation.

Yes, gaming disorder is a recognized behavioral condition by the World Health Organization. It triggers the same responses in the brain as any other addiction. With the right support at the right time, recovery is entirely possible. Do not let shame stop you from getting help.

A cooling-off period is a temporary break lasting from 24 hours up to 30 days, after which your account is automatically reactivated. Self-exclusion is long-term — from 3 months up to 5 years. During this time, no promotional messages will be sent and your account cannot be reactivated before the period ends.

Yes. Log in to your bi88 account and go to the "Activity History" section to view your full gaming history, wager amounts, win/loss records, and total spending. It is a very effective way to understand your own patterns.

Start Safe Gaming Today

Join bi88 and play with confidence on Bangladesh's most responsible gaming platform.

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