Privacy & Security

Bi88 Privacy Policy — Your Data Is Completely Safe

Bi88 is fully committed to protecting the privacy of its users. This Policy outlines what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
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Important: By using the bi88 Platform, you agree to this Privacy Policy. We never sell your personal information to third parties.

1 Introduction & Overview

Bi88 (referred to herein as "we," "bi88," or the "Platform") is fully committed to protecting the privacy of gaming and betting service users in Bangladesh. Our Privacy Policy ("Policy") explains how bi88 collects, uses, stores, and protects your personal information.

This Policy applies to all bi88 services — the website, mobile app, and any related services. By using bi88, you confirm that you fully agree to this Privacy Policy.

We believe you should have full control over your own data. That's why we're always transparent about what information is being collected and why. bi88's Privacy Policy is built to international standards and updated on a regular basis.

Our commitment: bi88 never sells, rents, or shares your personal information with unauthorized third parties.

2 What Information We Collect

Bi88 collects specific information in order to provide its services. This falls into two categories — what you provide directly, and what is collected automatically while you use the Platform.

Types of Data Example Reason for Collection
Identity Information Name, Date of Birth, National ID Number KYC Verification & Age Confirmation
Contact Information Email, phone number, address Account Management & Support
Financial information Mobile Banking Number, Transaction History Deposit & Withdrawal Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Usage Data Gaming history, betting patterns Service Improvement & Personalization

Bi88 never stores your password, full payment card numbers, or any sensitive information that isn't necessary. Only the minimum data required to provide our services is collected.

  • Information provided when filling out the registration form is collected directly.
  • Gaming sessions and transaction data are logged automatically.
  • Browsing information may be collected through cookies and tracking technologies.
  • Identity verification documents are collected as part of the KYC process.
  • Information provided via support chat or email is recorded.

3 How Your Information Is Used

Bi88 uses collected data solely for specific, legitimate purposes. We never use it beyond those boundaries. The key use cases are detailed below.

  • Account creation and management: For all activities related to registration, login, and account management.
  • Payment Processing: To process deposits and withdrawals securely.
  • Security & Fraud Prevention: To identify and prevent suspicious activity.
  • Service Improvement: Analytics to improve your gaming experience on bi88.
  • Legal compliance: To comply with applicable laws and regulations.
  • Customer support: To handle your questions and complaints.
  • Promotional Communications: To send you offers and updates with your consent only.
  • Responsible Gaming: To identify unusual gaming patterns and provide the necessary support.

Please Note: If you'd like to stop receiving promotional emails from bi88, contact our support team at any time — we'll take care of it right away.

4 Data Storage & Security

Bi88 stores your data on secure servers and applies industry-leading security measures. Our data centers are monitored 24 hours a day, 7 days a week.

Bi88 retains your personal information only for as long as necessary. Even after account closure, certain data may be kept for up to 5 years where required by law.

  • All data is secured with AES-256 encryption.
  • SSL/TLS protocol is used across the website and app.
  • Regular security audits are conducted on servers.
  • Only authorized personnel may access specific data.
  • Regular backups are performed to prevent data loss.
  • Immediate action is taken upon detection of any suspicious access attempt.

Security Assurance: In the event of a data leak or security breach on bi88, we will notify affected users within 72 hours.

5 Sharing Data with Third Parties

Bi88 treats your privacy as its highest priority. We never sell your information to third parties for commercial purposes. However, there are limited circumstances in which data may be shared, as outlined below.

  • Payment Processors: Necessary information is shared to process transactions via Mobile Banking, Nagad, or Rocket.
  • Law enforcement agencies: We may be required to provide information in response to a court order or valid legal claim.
  • Security Partners: Limited data may be shared with trusted security agencies to prevent fraud and money laundering.
  • Technology Service Providers: Technology partners engaged in platform operations are bound by contractual confidentiality terms.

All third-party partners are required to comply with bi88's privacy standards. They may not use your data for any other purpose.


To be clear: bi88 does not share your personal information with advertisers, marketers, or any other commercial entities.

6 Cookie Policy

Bi88 uses cookies to enhance your experience on the website and app. Cookies are small text files stored on your device that help remember your preferences and session information.

  • Essential cookies: To maintain login sessions and ensure security — these cannot be disabled.
  • Functional cookies: To remember your language preference and theme settings.
  • Analytics Cookies: Collects anonymous statistics to understand platform usage.
  • Security Cookies: To detect fraudulent activity and bots.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some bi88 features from working properly.

7 Your Rights

Bi88 gives all users full control over their personal information. You have the rights listed below, and bi88 is committed to honoring every one of them.

Right to access your data

You have the right to know what information bi88 holds about you and to receive a copy of it.

Right to Correct Data

Contact our support team to correct any inaccurate or outdated information.

Right to Delete Data

You may request deletion of any data that is no longer legally required after your account is closed.

Right to Restrict Processing

You may request to restrict the processing of your data under certain circumstances.

Data portability

You may request your data in a structured, machine-readable format.

Right to object

You have the option to object to marketing communications or certain types of data processing.

To exercise your rights: To submit any rights-related request, contact the bi88 support team. We will respond within 30 business days.

8 Contact & Policy Updates

Bi88 reserves the right to update this Privacy Policy at any time. For significant changes, notice will be given via your registered email or on the Platform. Continued use of the Platform after any changes constitutes acceptance of the updated Policy.

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact the bi88 support team. Our privacy team treats every request with the utmost care.

  • The latest version of this policy will always be available on this page.
  • Each update will include a date at the top of the page.
  • No fundamental changes will be made to how your data is used without your consent.
  • All privacy-related complaints will be acknowledged within 7 business days.

Contact Us

Email: [email protected]

Why bi88's Approach to Privacy Is Different

We Don't Just Make Promises — We Deliver

Military-Grade Encryption

Every piece of your data on bi88 is protected with AES-256 encryption — one of the strongest encryption methods in the world. Stealing your information is virtually impossible.

Zero Data Sale Policy

Bi88 never sells your personal information. Advertisers and third-party marketers have no access to your data. This is a core commitment we stand by.

Transparent KYC Process

Documents collected for identity verification are used solely for security purposes. KYC data is kept under maximum protection and is never shared unless necessary.

Immediate Breach Notification

In the event of a security incident, affected users will be notified within 72 hours. bi88 always operates with full transparency — there's no room for secrecy in our policy.

You're in Control

You have full rights to view, correct, delete, or restrict the processing of your data. The bi88 support team responds promptly to any request.

Privacy Support in Bengali

If you have any questions about the Privacy Policy, support is available 24/7 — no complicated legal language, just clear and straightforward answers.

Start Safe Gaming Today

Your data is completely secure with bi88. Join now and start playing on Bangladesh's safest gaming platform.

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